Frequently Asked Questions
Find answers to common questions about aviation parts, ordering, and our services
Yes, all aviation parts we supply come with appropriate FAA certification documentation, including Form 8130-3 (Authorized Release Certificate) and dual release forms where applicable. We only work with approved suppliers and manufacturers to ensure complete compliance with aviation regulations.
Most quote requests are processed within 24-48 hours during business days. For urgent requirements, please indicate this in your quote request, and we will prioritize your inquiry. Complex or bulk orders may require additional time for accurate pricing and availability confirmation.
We offer all three options depending on availability and your requirements. New parts come directly from OEM manufacturers, overhauled parts have been completely rebuilt to manufacturer specifications, and serviceable parts are used components that meet airworthiness standards. We can help you determine which option best suits your needs and budget.
Every part is supplied with complete traceability documentation, including FAA Form 8130-3 or equivalent EASA Form 1, manufacturer's Certificate of Conformance, technical data sheets, and any applicable service bulletins or airworthiness directives. All documentation is traceable back to the original manufacturer.
Yes, we ship aviation parts worldwide. We have experience with international shipping requirements, customs documentation, and export regulations. Shipping costs and delivery times vary by destination. Please provide your location when requesting a quote for accurate shipping information.
Due to the specialized nature of aviation parts, returns are subject to strict policies and may require manufacturer approval. All returns must be in original condition with unopened packaging and complete documentation. Parts must be returned within 30 days of receipt. Custom orders and special-order items are typically non-returnable.
Absolutely! Our team of aviation parts specialists can help you locate specific parts, even hard-to-find or obsolete components. Simply provide us with the part number, manufacturer, and aircraft model through our quote request form or contact us directly. We have access to an extensive network of suppliers worldwide.
New parts come with the manufacturer's standard warranty, typically ranging from 6 months to 2 years depending on the manufacturer and part type. Overhauled parts usually include a warranty from the overhaul facility. We provide complete warranty documentation with every purchase and can assist with any warranty claims.
We accept wire transfers, ACH, major credit cards, and can establish net payment terms for qualified customers with approved credit applications. For first-time customers, prepayment or credit card payment may be required. We can discuss payment options when providing your quote.
Part compatibility should be verified through your aircraft's Illustrated Parts Catalog (IPC) and maintenance manuals. Our team can assist in cross-referencing part numbers and providing technical specifications. However, final determination of part suitability and airworthiness remains the responsibility of your certified mechanic or maintenance facility.
Still Have Questions?
Can't find the answer you're looking for? Our team of aviation parts specialists is ready to help you with any questions about parts, certification, or ordering.
Other Helpful Resources
Part Catalog
Browse our complete inventory of aviation parts
Shipping Info
Learn about delivery times and shipping options
Certifications
View our certifications and quality standards
